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askmeafter user profile picture
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askmeafter

Oily/Sensitive

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Picky’s time respond on e-mail

Hi guys! My 2 parcels have been lost. I wrote them via email and have no answer 2 days already. Could somebody share with experience with receiving an answers from them?
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theskinilivein user profile picture
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theskinilivein

Oily/Sensitive

Sometimes it takes a week or so for them to respond to emails. I would suggest contacting the carrier so they can locate the parcel for you.
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2

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askmeafter user profile picture
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askmeafter

Oily/Sensitive

Wow, cool solution! Thank you so much 🙏
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1

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Glowyforever user profile picture
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Glowyforever

Oily/Resilient

I just had to contact them once and they did reply in two days!
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1

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askmeafter user profile picture
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askmeafter

Oily/Sensitive

thanks for response, hope they answer me soon. I bought Isntree products BHA and didn’t receive it yet, but the status is delivered 😧
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nrzlkha user profile picture

nrzlkha

Oily/Resilient

try contacting them through dm on Instagram! i think they re more active in the platform
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askmeafter user profile picture
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askmeafter

Oily/Sensitive

thanks a lot 🙏
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1

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chrysant user profile picture

chrysant

Oily/Resilient

I contacted them via email at hello@gopicky.com and got a reply a day later
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askmeafter user profile picture
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askmeafter

Oily/Sensitive

Have been contacted on Monday, they don’t answer yet 😐
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syahnidaareo user profile picture

syahnidaareo

Dry/Sensitive

try sending an email here, support@gopicky.com
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syahnidaareo user profile picture

syahnidaareo

Dry/Sensitive

when I asked picky, and a few days later picky replied.
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