Hola a todos, estoy teniendo un problema con una campaña. En la app aparece que el producto fue entregado, pero no he recibido nada y tampoco tengo número de seguimiento.

El deadline está muy cerca y me preocupa no poder completar la misión a tiempo por esta situación.

Además, no es la primera vez que me pasa, ya me ha ocurrido con otros productos anteriormente.

¿A alguien más le ha pasado? ¿Qué hicieron en ese caso? Agradecería mucho cualquier ayuda o recomendación.

Producto aparece como entregado pero no lo he recibido - deadline cerca

Hi everyone, I’m having an issue with one of my campaigns. The app shows that my product was delivered, but I haven’t received anything yet and I don’t have a tracking number either.

The deadline is coming up very soon, and I’m worried I won’t be able to complete the mission on time because of this.

This isn’t the first time it happens to me, I’ve experienced similar issues with other products before.

Has anyone else gone through this? What did you do? I’d really appreciate any advice or help.

Product marked as delivered but not received - deadline approaching

I have a deadline TODAY for my Caraseoul campaign (and another one), but I never received the products or the tracking numbers. I have already contacted Support several times and sent emails, but I haven't received a response yet.
I just received the final reminder, and I'm very concerned about my accounts eligibility and the 3-strike rule, as it's impossible for me to upload content without the items.
Does anyone know how to get a manual extension or if a moderator can look into my support tickets? I really want to fulfill my commitment, but I'm stuck. Thank you!

Hi everyone, I need urgent help!

I got an email saying my product was delivered, but I never received it. I also don’t have a tracking number and I’m worried I’ll miss the deadline because of this. Has this happened to anyone else?

Got a delivery email but nothing arrived☹️😢

Hi everyone! I noticed my participation in the "Spanish Referral Campaign" has been stuck in the "Waiting" section as "In review" for 3 days. I haven't received any notifications or feedback. Is anyone else experiencing this, or does anyone know how long it usually takes? Thanks!

Campaign stuck "In review"

At first, I felt a slight tingling on my face and lips, which was a bit uncomfortable, but it quickly went away. After that, it actually felt really cooling and refreshing.

I absolutely loved this product. The texture is amazing and it absorbs super well into the skin. It leaves such a nice, fresh feeling and honestly I can see myself repurchasing it over and over again.

While the formula is great, the pump packaging can be a bit tricky to use when the product starts running low because the mask is quite thick.


I absolutely love the texture of this mask! It’s rich and creamy, which makes it easy to distribute through my hair. After just one use, my hair felt incredibly soft and looked much shinier. It really helps with detangling and provides a deep hydration boost without feeling too heavy or greasy. Plus, the scent is lovely and subtle.


The only downside is that you have to be careful not to spray too much near the roots, as it can make them look a bit oily if you overdo it.


I love how convenient and lightweight this spray is! Since it’s a no-wash treatment, it saves me so much time in my routine. The mist is very fine, so it distributes evenly without leaving my hair feeling sticky or weighed down. It makes detangling so much easier and leaves my hair feeling silky and looking healthy.


If you’re not a fan of roses, the scent is definitely there. I personally love it, but it’s something to keep in mind.


Okay, I’m officially OBSESSED. 🌹 I wasn’t expecting to love this Mediheal Rose PDRN cleanser this much, but look at my skin! The texture is so fun and weird (in a good way lol), and it leaves my face feeling so firm and bouncy. Now I literally want to buy everything from this brand. Does anyone have recommendations on what should I try next? I need more! ✨


Because it is quite moisturizing, those with very oily skin might find it a bit heavy for daytime use in humid weather. It’s definitely better as a night cream in those cases.


This cream is a lifesaver for skin barrier repair. The texture is rich and nourishing, yet it absorbs beautifully. I noticed a significant reduction in redness and my skin feels much firmer and more hydrated. It’s perfect for achieving that healthy, "glass skin" glow thanks to the high concentration of TECA. 


Elisabettapellegrino