I didn’t find any negative and drawbacks of this product 

I love this product this my skin Besties its perfect for sensitive dry skin like mine

The cleanser is not suitable for my face; it clogged my pores and caused closed comedones. It's not right for my skin.

The ingredients in the cleanser are not suitable for my face; they clogged my pores and caused closed comedones. It's not right for my skin.

The Auna cleansing oil is not suitable for my skin—it caused a bad breakout. Everyone has different skin types, and when I bought this product, I didn’t know my skin type yet. However, it works well for my sister's skin.