This is a product that has grown on me the more I used it. The directions say to use on wet skin, but I personally prefer to use on dry or slightly damp skin. It does a good job removing my makeup used in that manner. I am left with no or very minimal residue. I am careful around my eyes as I find vitamin c can be irritating to the eyes. It does have a floral scent which doesn't bother me. I like that it is in a tube verses a jar. It seems to keep the cleansing balm more sanitary and less messy.