First off, I've tried multiple cleansing balms such as Banila Co's, ELF's and Heimish. This product by Versed does not at all emulsify in a way that I expect cleansing balms. It leaves a slight film on my face and when I follow up my non foaming cleanser my eyes end up stinging. I know it's this balm that's causing the stinging because I don't encounter that problem when I don't use it. That's such a bummer because I rely on balms to remove waterproof mascara and eyeliner. My other big issue with this balm is the strong scent. I usually enjoy fragrance in my products and my skin isn't sensitive to it but the scent is just too strong and off putting. If I didn't want to waste my money then I honestly would just throw this out.