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Dianaratigan
Oily/Sensitive
I’m in the same boat and I just reached customer service as well to ask, there was an automated message that they will reach me back
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zoy
Oily/Sensitive
Girl same in another product though! They never respond I hope they don’t just suspend our account because of their negligence
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VeiledSirenArtworks
Dry/Sensitive
Oh gosh I hope not!! This is the first event I’ve actually won so I’ll be devastated 😩😭💔
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Glamdiariesbydivya
Dry/Sensitive
I am having same issue but with different product. I have been trying to get in touch with customer service since last month but unfortunately no one get back to me . At this point , i don’t know how many tickets i have opened for this issue but never got any response.
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VeiledSirenArtworks
Dry/Sensitive
That’s not good, they need to get better at responding back to our concerns otherwise it will never get any better 🤬
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Mucci
Dry/Sensitive
I finally got a message back from Picky Customer Service about a message I sent them one month ago.
Contact them immediately!
Don't be surprised if they don't answer you in a timely manner! 🙁
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VeiledSirenArtworks
Dry/Sensitive
Wow that is an incredibly long time to wait for an answer!! It’s unacceptable, and I really hope I don’t get penalized for not receiving my product. This was my first win so I thought maybe I was just doing something wrong but now I see I’m not the only one. 😞
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