did not receive giveaway product?

I won the purito oat calming cream but the product has not arrived! When I check the tracking information, it just says shipment is being forwarded, please wait patiently. And the due date is October 21. Has anyone had this happen before? If I say I did not receive the product, will I be penalized in the future?

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3 Comments

hashiskincare

Dry/Sensitive

No. I don't think you will be penalised. The product is on its way but taking too long. Write to Picky, let them now and they wil very likely give you a new deadline for posting your review.

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Skincareat40

Dry/Sensitive

thanks for the information!

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mq

Oily/Resilient

Contact picky first and ask about possible deadline extension for you. Also, there's a form that you need to fill up, there's a question there if you have received the product, you can click 'no' and update the form once you have tested the product already. 😬

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Skincareat40

Dry/Sensitive

thanks for the help! update. I did send an email to picky asking if I could get an extension. they just responded saying that they cannot grant individual extensions and that I should just fill out the form saying NO, did not receive the product.

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did not receive giveaway product?

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