My Punishment for Sharing an honest revi... | Brand Talk

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hoarderbeauty user profile picture
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hoarderbeauty

Dry/Resilient

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My Punishment for Sharing an honest review

Hi guys, I shared this in details on my Instagram (@hoarderbeauty) but I wanted to share with you guys as well. I received a product from Ladykind (@myladykind) via @octoly in exchange for a review. I had some problems with the products so I wrote to Ladykind. They took offense to what I said and didn’t fix any of the problems. Ladykind asked me to remove my IG Story where I said this about them “slight mishap to my package so waiting for feedback from the brand”. They said this “doesn’t look good for our brand”. I did not want to be silenced so I posted all the problems about the product on my IG Story. I wrote a 1 star review stating only my honest opinion, as I am required to do for getting the product via Octoly, on Ladykind’s website. The next day, I find out that my Octoly account, which I had for 2 years, has been deleted. No explanation but the only thing I did was post that one star review. It is obvious that Ladykind asked Octoly to remove my account. Octoly understandably sided with their client even though Octoly rules state you must share your honest opinion. The 1 star review I wrote never made it on Ladykind’s website. They are purposely suppressing negative reviews and only allowing 4 and 5 star reviews on their website. They also do not request reviewers disclose they received their products for free. They violated 2 FTC guidelines right there. Their social manager wrote 5 star reviews for products on their website (using their real name so it’s easy to verify) I am thankful that in my 3+ year of being a content creator and product reviewer, this is the first time I’ve had a problem with stating an honest opinion. But I am disheartened to find out that a brand can destroy your 2 years of relationship and hundred of product reviews without problems with Octoly with just a word. The big guys will always win over the small flies. Despite this, I am going to continue telling the truth, it has cost me opportunities already but I believe in integrity in the long run, even if I am not seeing the rewards. Please help to share this so more people will know what a shady company Ladykind is!! Ladykind has deleted all negative comments and blocked people from mentioning them on IG.
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101 Comments

melisprouts user profile picture

melisprouts

Dry/Sensitive

wow, thank you so much for sharing! creators showing reviews like this helps me decide what brands to work (and not work) with - I have a growing list! I’m so sorry this happened to you. I know some people who have had problems with brands and they just post to their “close friends” group so that other skincare creators can see without the brand getting all upset at them
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hankisabelle1 user profile picture

hankisabelle1

Dry/Sensitive

Well Said xx 💕
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ReeneeReviews user profile picture

ReeneeReviews

Dry/Resilient

Thank you so much for sharing and I can’t believe both that brand and Octoly would treat you that way. Honestly makes me happy we have Picky to connect us with great brands and are willing to accept the good AND THE BAD reviews.
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hoarderbeauty user profile picture
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hoarderbeauty

Dry/Resilient

Thank you for your support. I am glad we can share our honest opinion on Picky.
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zairahvictoria user profile picture

zairahvictoria

Oily/Resilient

Thank you for sharing, this is sad. I myself always stick to honest review and tell the brand directly that I will give pros and cons before receiving a project because its not always the pros that we see.
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hoarderbeauty user profile picture
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hoarderbeauty

Dry/Resilient

fortunately I’ve only had problems with one brand but I know some others are like that. They shouldn’t get us to review if they only expect positive reviews
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Tphaaox user profile picture

Tphaaox

Oily/Sensitive

YOU DID WHAT HAD TO BE DONE! There are so many brands that are not truthful and it hurts especially when you love a brand. I’m so sorry this happened to you because no one deserves to dealt with consequences for being honest… that’s a shame on Octoly and the brand. I will always be honest and truthful to my followers, friends and partners. Good for you for calling them out!
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Jaysbeautylife user profile picture

Jaysbeautylife

Dry/Resilient

That’s what reviews are all about and to be tested out by many different skin types. It doesn’t always work for EVERYBODY but when it doesn’t, now it’s seen as bad looking for the company. Its such a shame when someone pays the price for honesty and doing just what they’re supposed too. I stand with you as you did nothing wrong 🤗💕
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hoarderbeauty user profile picture
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hoarderbeauty

Dry/Resilient

exactly! thanks for your support
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