Great packaging. It doesn't smell great but it's ok. You can smell a hint of herb and mint. It's a balm so you have to rub it a little bit on your fingers, and apply on your dry face in a circular movement. It's a little greasy, well because it's a balm. There's a direction on how to use it. I massage my face with it, place the muslin cloth that goes with it to a warm water, wring out and put on your face(did this thrice). This is to open your pores. Lastly, you'll have to wash the cloth with cold water, wring out and onto your face. This is to close your pores out. I can't tell if it removed the dry skin, but I felt like my skin is so fresh. No breakouts so far, which means my skin loves it.