Same here if it does not lather as much,the have to try to remove my makeup first.Still looks good.

This is said to remove makeup but I found I needed to remove my makeup before using this product.

This exfoliating face cleanser contains hyaluronic acid to cleanse, exfoliate and hydrate your face. It is gentle enough that you may use it daily although I prefer to use it two to three times a week. It is non-comedogenic and it won’t clog your pores. It is unscented and formulated for dry skin. It is a cream cleanser with very little lather.

Neutrogena - JenShaf1 review for Hydro Boost Exfoliating Cleanser

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