The Ordinary Lactic Acid

No. Its always worked great for me. I started with the 5% and got used to AHAs this way, then moved up to 10% The Ordinary advises that. It's tough for skin to start with high percentages of AHAs, even more when you have dry skin. You should introduce slowly and use maybe only every second week in the beginning

It seems to be too strong for you. Perhaps the 5% would work better but start off slowly