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Domvjohn user profile picture

Domvjohn

Oily/Resilient

dot455 Views

Picky App help

Hey y'all! So, I've noticed that when I try to write a review, the whole process has changed. We now write in two boxes what's good and bad about the product. But when it asks me to upload photos it won't show me my pictures, it's just the camera. Then when I use the camera to take a picture of the product it doesn't save the picture in order to post it. There is another part that only uploads videos so my pictures aren't there either. I don't know what to do. I already checked my phone settings to make sure Picky can access my photos. My review has no pictures now. Anyone having the same issue???
Real Natural Sheet Mask With Blue Ampoule

Varuza
Real Natural Sheet Mask With Blue Ampoule

star rating

4.7

(328)

favorite

175

upvote

109

comment

19

19 Comments

vshin user profile picture

vshin

Oily/Resilient

Please try to reinstall the app and make sure you "allow" Picky app to access your gallery. It sounds like a permissions issues. If it doesn't help, please email us to support@gopicky.com! Have a great rest of the day 😊
upvote

32

comment

0

Ptreadaway user profile picture

Ptreadaway

Dry/Resilient

I was going to say the same thing πŸ˜‚
upvote

2

comment

0

astraldew user profile picture

astraldew

Oily/Resilient

Do you have the most current update of the Picky app? Fortunately you can always go back and add more photos later and receive +800 points then. Hopefully you can get it figured out, best of luck!
upvote

8

comment

0

Domvjohn user profile picture

Domvjohn

Oily/Resilient

the update is what messed it up
upvote

1

comment

0

22blue user profile picture

22blue

Dry/Resilient

try to reinstall it
upvote

2

comment

0

saracristina user profile picture

saracristina

Dry/Resilient

mine just asked me for my Instagram review
upvote

2

comment

0

SarriK user profile picture
super picky user badge

SarriK

Dry/Resilient

the form asks for screenshots of your IG Review now. It has been like that for a bit.
upvote

1

comment

0

ciciii user profile picture
picky squad user badge

ciciii

Oily/Sensitive

try tooo reinstall
upvote

2

comment

0

Domvjohn user profile picture

Domvjohn

Oily/Resilient

I did that. like fifty times
upvote

0

comment

0

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