229 Views
theskinilivein
Oily/Sensitive
What do you mean by cloudiness? It's not obvious on the picture. Can you tag the product so we can see what the brand is and look at the ingredients list?
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DianaJ
Oily/Sensitive
It happened to me with a eye-lip makeup remover and also a toner from a certain cosmetic/skincare brand. I asked them why it happened with the toner and they just replied with “stop using the product” and that the “ingredients have solidified” as the reason for it happening. I’m still using the makeup remover, but not the toner. Wish they explained with more details 😕
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Evergarden
Oily/Resilient
I can see it. Probably because the ingredients are seperated from the liquid
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157min
Dry/Resilient
i think krave beauty has mentioned this issue before. You can dm them on ig since they're active there. Also if i am not mistaken, if you buy it from their official shop, you can get refund
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